Support

FAQ - Answers to Frequently Asked Questions

• Getting Started with the PC Test Kit
• PCIe Test Card FAQ
• Bootable USB Flash Drive (UFD) FAQ
• USB 1.0 Loopback plug FAQ
• USB 2.0 Loopback plug FAQ
• USB 3.0 Loopback plug FAQ
• USB Power Delivery Tester FAQ
• Inline PSU Tester FAQ
• PCI POST Card Professional FAQ
• Power Supply Tester (PS-228) FAQ
• MemTest86 FAQ

Discuss benchmarking, hardware testing and get software support in our users forum. Read previous questions and answers and post your own questions. In general we check the forum for new posts on a daily basis and provide answers when we can. Visit the forum (this will open a new window).

For problems or suggestions on how to improve our products contact:

E-Mail support: help@passmark.com

If you are reporting a problem please include:

• The software version.
• The operating system version.
• A detailed description of the problem and how to reproduce it.
• A copy of the result files / log files (if available).
• Details of how we may be able to contact you.
• If you purchased the software or are using the evaluation version.

Paying customers will be given priority.